Course Outline	Client Site	TNA	Add to basket
Appraisal and Performance Review	£995
Assertiveness Skills	£995
Behavior Styles and Conflict Resolution Updated	£995
Business Writing Skills	£995
Chair / Hold Meetings	£995
Coaching and Mentoring	£995
Communication Skills	£995
Continuing Professional Development - Personal Effectiveness Workshop	£995
Customer Care/Client Service	£995
Customer Relationship Management for Brokers Updated	£995
Efective Business Meetings Updated	£995
Effective Interpersonal Skills For Insurance Professionals	£995
Handling Conflict	£995
Help Your Client Make a Buying Decision Updated	£995
Interpersonal Skills for People Managers	£995
Magic Meetings	£995
Managing Assertively	£995
Managing Change	£995
Managing Confilct for Managers	£995
Managing Difficult People and Situations	£995
Managing Disruptive Behaviour	£995
Managing Tasks New	£750
Managing Teams New	£750
Memory Techniques Updated	£750
Negotiating For a Win/Win	£995
Negotiation Skills	£995
Personal Effectiveness at Work	£995
Personal Organisation / Time Management New	£995
Personal Presence and Self Awareness	£995
Positive Stress Management	£995
Practical Guide to Treating Customers Farily New	£750
Presentation Skills Advanced	£995
Presentation Skills Introduction	£995
Presentation Skills with PowerPoint	£995
Project Leadership	£995
Project Managing Effectively	£1990
Project Managing: Introduction	£995
Project Teams	£995
Report Writing	£995
Selection and Interviewing Techniques	£995
Senior Management - Leading, Inspiring, Unlocking and Empowering People	£1350
Senior Management - Managing - for Higher Performance	£1350
Senior Management - Presenting - Personally, Powerfully and Profitably	£1350
Senior Management - Strategic Thinking and Planning	£1350
Senior Management - Teambuilding - Horizontal and Vertical	£1350
Supervisory Skills: Management Introduction	£995
Teambuilding and Team Leading Skills	£995
Telephone Techniques	£995
Time and Priority Management	£995
Time Management for Managers and Supervisors	£995
Why Are You Shouting At Me?	£995
Working with Others: Interpersonal Skills	£995
Writing Project Reports	£750

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